Privacy Policy
Mytravelgate.com and mother company HOPE GATES is committed to providing exceptional customer service. In line with this, we take into high regard the trust our customers and site visitors bestow in us. It is our responsibility to protect your privacy inform you of our data collection practices through our Privacy Policy.
The following describes what information is collected and explains how that information may be used, how we secure the personal information you provide, and the instances in which we may share that information with third parties. It also describes your choices regarding use, access and correction of your personal information. By visiting this website you are accepting and consenting to Mytravelgate.com collection and use of personal data as described in this Privacy Policy.
The Information We Collect
By using our websites and services we may require and request from you your name, title, passport information, address, telephone number and e-mail address. If Mytravelgate.com is handling your tourist visa, then the information you provide may include your personal and family information, , health, and employment history. We also collect information with regard to each of your visits to our website which is stored in log files.
How Information Is Used
We do not sell your personal information to third parties. Additionally, Mytravelgate.com will not share the information with any third party, except as otherwise set forth in this Privacy Policy.
Omantravelvisa may share the following information with third parties:
- To complete your visa, document legalization, request as necessary to provide tourist visa to you and your family, including disclosure to government agencies in the form of applications, photographs, and petitions for visa request
- To companies that provide services to assist us with our business activities in visa and tourism request fulfillment
- To improve our products and services, provide superior customer service, and identify market opportunities
- As required by law in response to requests by public authorities including meeting national security or law enforcement requirements
Mytravelgate.com may also use the information to communicate with you directly via phone call, e-mail or direct mail, to inform you about relevant matters and upcoming events that may be of interest to you, or to confer with you regarding your visa processing. We may also use your email address to send you reminders of expiring visas, or tourist visa application status.
Accountability for Onward Transfer
In the event Mytravelgate.com transfers personal data covered by this Privacy Policy to a third party acting as a controller, Mytravelgate.com will do so consistent with any notice provided to the subjects of that data and any consent they have given, and only if the third party has given Mytravelgate.com contractual assurances that it will process the personal data for limited and specified purposes consistent with any consent provided by the subjects of such data
If Mytravelgate.com transfers personal data to one of its affiliated entities within its corporate group, Mytravelgate.com will take steps to ensure that such personal data is protected within the same level of protection required.
Protecting Your Information
Protecting personal information we receive from you is of crucial importance to Mytravelgate.com While there is always some risk involved with transmitting information over the internet, we strive to protect against the misuse of any personal information that we receive from you via our website. To guard your nonpublic personal information, we maintain physical, electronic and procedural safeguards. Mytravelgate.com data is protected by Secure Socket Layer (SSL) technology. This technology ensures the safe transmission of all data, including personal and credit card information. By taking such measures, Mytravelgate.com customers can feel secure in the knowledge that their data is protected when using our website.
We generally delete personal data within 90 days after our services conclude; however, we will retain and use your information as necessary to comply with our legal obligations, government auditing requirements, resolve disputes, and enforce our agreements. At the end of such period, we may, at our discretion, destroy such personal data without notice to you.
Cookies/Online Tracking
Mytravelgate.com uses cookies to enhance your experience while using our website. Cookies are identifiers conveyed to your computer’s hard drive enabling our systems to recognize your browser. Cookies allow us to communicate certain information or content particular to your needs and interests. Our site also uses cookies to anonymously track movement within our site.
Mytravelgate.com employs third-party entities to perform functions on our behalf such as data analysis and marketing assistance. The data that we provide them is anonymous and does not reveal specific personal information related to our customers. This data is used for specific functions that require broad-based user statistics which help to improve the overall Mytravelgate.com customer experience. You can disable cookies on your computer. Should you do so, helpful information may be omitted from your service experience. In addition, we do not respond to web browser ‘do not track’ signals however we will continue to monitor relevant legislation and policy updates and adjust our ‘do not track’ strategy as required.
Links to Other Websites
The website includes links to other websites whose privacy practices may differ from those of Mytravelgate.com If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit. We are not responsible for the privacy practices of others. Any link to a website owned by a third party does not constitute an endorsement, approval, association, sponsorship or affiliation with the linked site unless specifically stated.
The website includes social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on the website. These features may collect your IP address, which page you are visiting on the website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the website. Your interactions with these features are governed by the privacy policy of the company providing it.
Accessing or Updating Personally Identifiable Information
Upon request Mytravelgate.com will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or amend it by emailing or contacting us by telephone or email at the contact us page. We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
Any changes to this Privacy Policy will be made through a revised posting on the website.
Disclaimer
While every effort is made to provide accurate information on visa requirements are constantly changing and there may be a delay before we are advised of such changes. Therefore, we are unable to guarantee complete accuracy at all times. Processing times and fees given are solely for guidance purposes and cannot be guaranteed. Where ‘no’ visa or pending is indicated, we recommend this information be confirmed by the carrier and the relevant embassy or consulate. Mytravelgate.com recommends that visas be obtained before travel. Where information for visas upon arrival are given, we always recommend confirmation of this information with the airline and embassy or high commission prior to travel. Travel arrangements should not be confirmed prior to the visa or passport being issued, unless they are a specifically required for that consulate.